Packed with cases, exercises, simulations, and practice tests, the market-leading Business Ethics 10th Edition: Ethical Decision Making & Cases delivers an accessible, applied text that thoroughly covers the complex environment in which managers confront ethical decision making. Using a proven managerial framework, the authors address the overall concepts, processes, and best practices associated with successful business ethics programs--helping students see how ethics can be integrated into key strategic business decisions. The new edition has been completely revised and updated to include coverage of new legislation affecting business ethics, the most up-to-date examples, the best practices of high-profile organizations, and 20 original cases that are either new or updated.
Available with CengageNOW™ online teaching and learning tools for the first time, Business Ethics 10th Edition: Ethical Decision Making & Cases gives students an abundance of opportunities to master text material through hands-on application.
Key Features
- The leading text on the market, this edition is renowned for its signature approach--teaching business ethics from a managerial/organizational perspective.
- Extremely timely, the text is completely revised and updated to reflect the latest in the global economic crisis.
- Ensuring students get the most from the course, the text's rich pedagogical program includes Chapter Objectives, a Chapter Outline, a detailed Chapter Summary, and Check Your E.Q.
- The text is packed with real-world, hands-on applications--placing students in the role of decision maker.
- An "Ethical Dilemma" at the opening of each chapter highlights a realistic situation and provides guided discussion questions on how the dilemma could be resolved.
- Chapter-ending "Resolving Ethical Business Challenges" are minicases that give students an opportunity to put what they have learned into action as they use their critical-thinking skills to address realistic ethical issues.
- Role play cases in the Instructor's Resource Manual provide excellent culminating experiences to help students integrate concepts covered in the text.
New to This Edition
- CengageNOW™ online course management and learning system provides more control in less time and delivers better student outcomes. For instructors, it includes resources organized around lecturing, creating assignments, grading, quizzing, and tracking students' progress and performance. Students can use a Personalized Study diagnostic tool to determine areas that need more study focus.
- Chapter 10: Ethical Leadership.
- Chapter12: Sustainability: Ethical and Social Responsibility Dimensions.
- Debate Issues have been added to this edition, allowing students to challenge assumptions and consider different points of view.
- All 20 of the original cases in the tenth edition are either new or have been substantially updated by the authors.
- UPDATED Check Your E.Q. (Ethics Quotient) exercises that help students identify key concepts, initiate discussion, enhance problem-solving skills, and provide an opportunity for self-assessment.
- UPDATED "Ethical Dilemma" at the opening of each chapter highlights a realistic situation and provides guided discussion questions on how the dilemma could be resolved. Chapter-ending "Resolving Ethical Business Challenges" are minicases that give students an opportunity to put what they have learned into action as they use their critical-thinking skills to address realistic ethical issues.
Contents
Part I: AN OVERVIEW OF BUSINESS ETHICS.
- Chapter 1. The Importance of Business Ethics.
- Chapter 2. Stakeholder Relationships, Social Responsibility, and Corporate Governance.
Part II: ETHICAL ISSUES AND THE INSTITUTIONALIZATION OF BUSINESS ETHICS.
- 3. Emerging Business Ethics Issues.
- 4. The Institutionalization of Business Ethics.
Part III: THE DECISION-MAKING PROCESS.
- 5. Ethical Decision Making and Ethical Leadership.
- 6. Individual Factors: Moral Philosophies and Values.
- 7. Organizational Factors: The Role of Ethical Culture and Relationships.
Part IV: IMPLEMENTING BUSINESS ETHICS IN A GLOBAL ECONOMY.
- 8. Developing an Effective Ethics Program.
- 9. Managing and Controlling Ethics Programs.
- 10. Ethical Leadership.
- 11. Business Ethics in a Global Economy.
- 12. Sustainability: Ethical and Social Responsibility Dimensions
Part V: CASES.
- CASE 1. Monsanto Attempts to Balance Stakeholder Interests.
- CASE 2. Starbucks' Mission: Social Responsibility and Brand Strength.
- CASE 3. Walmart Manages Ethical and Compliance Challenges.
- CASE 4. Managing Risks in the Oil Industry.
- CASE 5. New Belgium Brewing: Ethical and Environmental Responsibility.
- CASE 6. National Collegiate Athletic Association: Football Compliance.
- CASE 7. Google: The Quest to Balance Privacy with Profits.
- CASE 8. Zappos: Delivering Happiness to Stakeholders.
- CASE 9. Enron: Questionable Accounting Leads to Collapse.
- CASE 10. Home Depot Implements Stakeholder Orientation.
- CASE 11. Frauds of the Century.
- CASE 12. Insider Trading at the Galleon Group.
- CASE 13. Whole Foods Strives to Be an Ethical Corporate Citizen.
- CASE 14. Apple Inc.'s Ethical Successes and Challenges.
- CASE 15. PepsiCo's Journey Toward an Ethical and Socially Responsible Culture.
- CASE 16. Recreational Equipment Incorporated (REI): A Responsible Retail Cooperative.
- CASE 17. Better Business Bureau: Protecting Consumers and Dealing with Organizational Ethics Challenges.
- CASE 18. Managing the Risks of Bribery in Global Business.
- CASE 19. Mattel Responds to Ethical Challenges.
- CASE 20. Best Buy Fights Against Electronic Waste.
About the Authors
- O. C. Ferrell (Ph.D., Louisiana State University) is a professor of marketing and Creative Enterprise Scholar in the Anderson School of Management, University of New Mexico. He recently served as the Bill Daniels Distinguished Professor of Business Ethics at the University of Wyoming and previously served as chair of the Colorado State University Marketing Department. He has also served on the faculties of the University of Memphis, Texas A&M University, and Illinois State University. Dr. Ferrell is a past president of the Academic Council of the American Marketing Association and chaired the AMA Ethics Committee, which developed the AMA Code of Ethics and the AMA Code of Ethics for Marketing on the Internet under his leadership. In addition, he is a former member of the Academy of Marketing Science Board of Governors and is the current AMS vice president of publications.
- John Fraedrich is the James J. Jannetides Professor of Business Ethics at Southern Illinois University at Carbondale. He also teaches on special assignments at universities abroad. Dr. Fraedrich has completed extensive research in the areas of marketing and ethics. His numerous articles have been published in the JOURNAL OF MACRO MARKETING, JOURNAL OF BUSINESS ETHICS, and many other journals. He received his B.S. from Brigham Young University, his M.S. from Texas A&M University, and his Ph.D. in marketing from Texas A&M University in 1988.
- Dr. Linda Ferrell (Ph.D. University of Memphis) is Professor of Marketing and Bill Daniels Professor of Business Ethics at the University of New Mexico. Dr. Ferrell has coauthored BUSINESS AND SOCIETY with O. C. Ferrell and Debbie M. Thorne and is co-author of BUSINESS IN A CHANGING WORLD with O.C. Ferrell and Geoff Hirt. She won the best paper award twice at the American Marketing Association's National Summer Educators Meeting and has published over 30 articles in Journal of the Academy of Marketing Science, Journal of Public Policy & Marketing, Journal of Personal Selling & Sales Management, AMS Review, Journal of Strategic Marketing, Journal of Business Ethics, Case Research Journal, as well as others.
Book Details
- Paperback: 656 pages
- Publisher: Cengage Learning; 10 edition (© 2015 | Published)
- Language: English
- ISBN-10: 1285423712
- ISBN-13: 978-1285423715
- Product Dimensions: 1 x 7.1 x 8.9 inches
- List Price: $174.95